Sistem RKK Sdn Bhd: Employing Microsoft Cloud Services to Improve Business Processes
In the global business world, cloud computing has consistently delivered incredible change and innovation to channelize new revenue streams for customers. Cloud computing is no longer just a buzzword and has become an ardent business necessity. Lipsin Yew, CEO, Sistem RKK Sdn Bhd, a business IT solutions system integrator & value added reseller of full range of IT hardware & software solutions & professional services understands the criticality of adopting cloud technologies for enterprises. “SRKK believes that cloud holds the key in the future business. Hence, our services uphold that belief and we open doors for organizations of all sizes to take advantage of productivity applications, social computing to enhance business communication and create avenues for their business growth,” he adds.
Headquartered in Malaysia, Sistem RKK’s initiation goes back to 1997, when it was set up parallel to the government’s efforts to drive the utility of the Information Technology industry. Since 2004, the company has shifted its focus towards Microsoft technology and eventually has become a distinguished market leader as a Microsoft solution provider. The company has successfully set up its eminent role in the market, by employing its vision of being the nation’s best trusted & most reliable provider of IT solutions. The organization’s mission is to work with corporations in terms of meeting global competition through the right application of IT, Professional Services and core values.
The company has enabled clients to popularize their own brand of technology solutions and at the same time, delivered resources for updating clients with the latest cloud platforms. Doing so, Sistem RKK’s clients’ operational efficiency gained momentum and along with it their server capacity increased, which has made their business cost effective.
Sistem RKK has enabled clients to popularize their own brand of technology solutions and at the same time, delivered resources for updating clients with the latest cloud platforms.
The organization’s advanced cloud services include cloud strategy consulting, cloud solution alignment workshops and cloud deployment and migration services.The company’s Microsoft services include Office 365, Enterprise Mobility Suite and Share Point.
Utilizing Microsoft Office 365, business class emails, document sharing and video conferencing can be accessed anywhere and anytime through PCs, smart phones and tablets.Enterprise Mobility Suite is Microsoft’s wide-ranging cloud solution for consumerization of IT and Bring Your Own Device (BYOD) challenges. Putting Share Point into use, connecting, sharing and communication processes have been improved and access to information has also improved.
Applying deep industry knowledge to solve customer challenges, Sistem RKK acknowledges the facts that regardless of service excellence, it is an integral responsibility of an organization to earn customer loyalty, be customer-centric, provide economical on-time services and maintain a positive relationship with clients. Lipsin further adds, “Clients are arguably the single most important asset for any enterprise. Building customer satisfaction and loyalty is highly critical in this time of heightened competition. Hence, we ensure client satisfaction by delivering the best services on time and in the budget as promised.”
Abiding by their tagline “We Say It, We Do It”, Sistem RKK’s services have earned the company prestigious awards, namely, Microsoft Licensing Partner of the Year (2011), Cloud Accelerate Partner, Microsoft Platinum ClubSEA (2011-2013), HP ESSN Gold, HP PPS Top Performer Commercial Desktop & Accessories (2011-2013) and No.1 office 365 provider in Malaysia two years in a row (2013-2014). With the motivation to move forward, the company has chalked out its future goal as the Cloud Productivity Specialist giant in Malaysia and is planning to spread out to ASEAN countries such as Singapore, Hong Kong and Australia.