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The adage ‘Collaboration is the key’ is the success mantra for Hong Kong based Continuous Technologies, which delivers high-shield creative solutions to help its clientele connect with customers effectively and deliver more value to them. Since its inception in 1989, Continuous Technologies has incorporated a high level of competency to automate business processes—powered by Microsoft technology. Ian Wong, Senior Partner of Continuous Technologies, says, “We learn from our technology partners the best practice and partner with our customers to craft the local form of implementation.” The firm’s suite of solutions focus on addressing the needs in the ever-changing customer interaction landscape.
Empowered by an extensive implementation experience in various industries, Continuous Technologies offers cutting-edge solutions for customer engagement. Microsoft technologies are always the key drivers underpinning digital transformation and as a Microsoft partner, the company stays abreast of the latest trends and technologies. It creates the solutions by applying the technologies in the correct way to resolve the customers’ problems and improve their efficiency.
Continuous Technologies’ solutions are widely accepted among its clientele and partners. These solutions have been utilized by many of them to enhance their front-line business processes. In one such case, an international insurance company successfully upgraded their quality assurance (QA) process and complied with the requirements of UK regulatory authority.
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We learn from our technology partners the best practice and partner with our customers to craft the local form of implementation
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