Performance Advantage Systems International (PASI): A Torchbearer of Digital Transformation for SME

The company always makes sure that its go-to-market strategies are well aligned with that of Microsoft.

PASI: The Bona Fide Partner

With close to 20 years of cumulative experience, PASI enables clients to stay at par with the swift pace of technological evolution, thereby building sustainable and resilient business infrastructures. The company helps clients with MS Dynamics 365 Business Central and by integrating add-on applications to provide industry-specific solutions for multiple use cases.

One of the many examples that prove PASI's competency in orchestrating Microsoft solution sets is LS Central—a unified commerce solution that PASI built as an extension of MS Dynamics 365 Business Central for retail and hospitality. As an end-to-end retail and foodservice operations management platform, it helps retailers to have complete control over business processes via real-time access to valuable data and analytical tools. This takes away the need for businesses to maintain multiple applications and complex interfaces. They can perform every necessary operation, such as the unification of the front and back office, seamless management of the physical locations and e-commerce, or have a 360-degree view of customers from a single and centralized database. Most importantly, being powered by Azure, LS Central can be deployed on-premises, in the cloud, or as a hybrid solution, which makes this out-of-the-box solution a must-have to cut costs and save time by simplifying the IT environment and reducing the workload with automation.

With this solution, PASI has supported some of the largest hospitality installations across the Philippines and the Asia Pacific, accounting for more than 500 stores, including Starbucks, TGI Friday's and TWG. PASI is also responsible for a horizontal solution that helped address the complex taxation requirements in the Philippines. The company's Philippine Tax localization module, which is now available in AppSource, helps meet tax compliance across all industries. Philippine Taxation localization, Purchase Requisition, and Canvassing and Tenant Management System are some of the unique solutions designed by PASI. Most importantly, only PASI holds the required Microsoft certifications for this.

Speaking the Customers' Language

What empowers PASI to stand ahead of the pack is its ability to identify and understand the customers' challenges. As opposed to many of its competitors that offer a generic solution for every business, PASI listens to its clients, gains knowledge of their goals and requirements, and streamlines solutions accordingly. Apart from that, the alliance with Microsoft as a Gold Partner with over two decades of excellence in the space has provided PASI the knowledge to offer valuable recommendations to clients on the industry best practices. The company also acts as a technical resource for several Microsoft partners in the Asia Pacific region. By proving their mettle as an expert consulting partner, PASI has successfully catered to more than 200 clientsacross diverse industry verticals, especially in retail. Interestingly, the service coverage of PASI spans outside Philippines across Guam and Asia Pacific, including Singapore, Malaysia and New Zealand serving more than 200 corporate customers.

Santos recalls an instance where they helped PROS-APAC Orthodental Corporation, a client that has been engaged in the marketing and distribution of orthodontic materials, including dental implantology, tooth whitening, cements and composites, and medicaments for accelerated healing and repairs of oral tissues. Over the years, PROS-APAC has built a loyal customer base of thousands of dentists throughout the Philippines. Initially, the client was taking two months to process their sales data, which was hampering their product management and decision-making capabilities. Engaging with PROS-APAC Orthodental Corporation, PASI provided consulting services that covered business process review (BPR) and re-engineering, and implemented Microsoft Dynamics NAV and upgraded them to Microsoft Dynamics 365 Business Central.

As an outcome of the partnership, today, the management team of PROS-APAC Orthodental Corporation can seamlessly access sales data and report in a day instead of two months and make informed decisions. In the forthcoming days, PASI has plans to build more complementary applications through Microsoft PowerApps to further enhance existing systems and facilitate the data capturing process by sending them straight into the client's MS Dynamics 365 Business Central. Renato Angeles, the president and General Manager of PROS-APAC Orthodental Corporation, rightly says about their unique partnership, "Serving more than 3,000 customers nationwide is never easy. Back then, it used to take us a couple of months to come up with data for managing product sales. PASI has reviewed our processes and re-engineered how we do things. Now, with the demanding task of generating data out of the way, we can fully concentrate on our competency—putting smiles on our customers' faces."

The Taste of Things to Come

Scripting many such success stories, PASI continues to expand its footprint in Microsoft Power Platform which combines the unmatched strength of PowerApps, PowerBI and Microsoft Flow under a single powerful platform for business application providing ease of building app and data insights. Most recently, with Microsoft's PowerApps, PASI has created applications such as Expense Management that allows the prospect's employees to enter their cash advances, liquidations, and reimbursements through their mobile phones.



In 2020, PASI plans to launch a total solution using the Business Applications of Microsoft purely for the real estate, from selling to building management functionalities built into the portfolio. Being an all-inclusive solution, this will revamp and expedite the traditional work process of the real estate companies while helping them boost profit. Besides, PASI plans to integrate Azure AI into its arsenal and offer a holistic solution, which will enable businesses to make crucial data-driven decisions faster.

Strengthening its capabilities for the future, PASI has also partnered with Cloud Ready Software (CRS), one of the distinguished Microsoft Development Centers, to enhance its knowledge and skills in terms of development. "We want to improve our support services and add-ons for Microsoft Dynamics to meet customer demands and satisfaction. The technology landscape is changing drastically, and we are keeping pace with it to ensure maximum benefits to our clients," concludes Santos.